Problem activating octaneVR

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Problem activating octaneVR

JesseVoss
Hi,

I've only just found out about octaneVR - I'm a freelance graphic designer and I do a bit of work in Poser 11, and for the sake of $20 a month, thought I've have a go with it.
I have successfully downloaded and installed the octaneVR+poser plugin, but I can't seem to unlock/activate it.
I've gone to my subscriptions management page on the website to try and activate it. The subscriptions are both showing for standalone and poser, with 2 unlocks on each, but the 'Deactivated' buttons are both greyed out. I've clicked on the 'View Info' buttons, and both subscriptions show as "Active" in subscription details.
Am I just being a doofus? What have I missed?

Please help.

I didn't find the right solution from the Internet.

References:-
https://render.otoy.com/forum/viewtopic.php?f=98&t=62955 
Product animation studio

Thanks!