1.Exit all the programs which opened on your monitor.
2.Restart your computer.
3.If the issue persists, go to Step 2.
1.If you have Norton Family setup installed, uninstall it. And then run the Norton Remove and Reinstall
2.Download the Norton Remove and Reinstall tool on your computer.
3.Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default
location that is Download folder.
4.To open the Downloads window in your browser, press the Ctrl + J key.
5.Double-click the NRnR icon.
6.Read the license agreement, and click Agree.
7.Click Remove & Reinstall.
8.You may see the Remove button if your Norton product is from your service provider.
9.Click Continue or Remove.
10.And then click on Restart Now.