Brother Printer Driver - If you’ve recently upgraded to Windows 10 and now one of your USB devices isn’t working, read on. Whether it’s a USB mouse, keyboard, pen drive, printer, or some other USB device altogether, this guide should resolve your problem.
Note that there are 5 possible solutions here. You may not need to try them all; just start at the top of the list and work your way down.
1: Check if the device itself is faulty
2: Check your power supply
3: Check your power management settings
4: Check your USB device drivers
5: Check your USB ports
Check if the device itself is faulty
If the USB device was working before you upgraded to Windows 10, it’s unlikely to be faulty. But coincidences do occur. It’s certainly possible that your device just happened to die right at the same time that you upgraded Windows. So it’s best to rule that possibility out for sure before spending time on more complex troubleshooting.
To check if the USB device is faulty, simply unplug it (‘Eject’ it if it’s a USB storage device) and plug it into another computer. If it works, the device is fine. If it doesn’t, then you’ve isolated the problem! You just need to buy a replacement.